Privacy Policy

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RenovaMia ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, engage with our services, or interact with us through text messages, emails, or other forms of communication. By using our website and services, you agree to the terms outlined in this Privacy Policy.

We collect personal information when you:

• Request a quote or schedule a service
• Contact us through our website, phone, text message, or email
• Subscribe to newsletters, promotions, or marketing campaigns
• Engage in a financial transaction with us for services
• Provide reviews or testimonials
• Interact with our social media accounts

This information may include, but is not limited to:

• Name
• Phone number
• Email address
• Home or business address
• Payment information (for transactions)
• Details related to specific service requests

We may also collect non-personal information automatically through cookies, tracking technologies, and analytics tools when you visit our website, including:

• IP address
• Browser type and device information
• Pages visited and time spent on our site
• Referral sources

This information helps us improve our services and website experience.

We use the information we collect for the following purposes:

• To provide, manage, and improve our handyman, painting, plumbing, electrical, pressure washing, renovation, and other services
• To communicate with you regarding service appointments, estimates, invoices, and follow-ups
• To send promotional offers, discounts, and service updates (you can opt out anytime)
• To process payments and maintain transaction records
• To comply with legal obligations and protect our rights
• To analyze customer trends and improve our services
•  We do not share your mobile information with third parties for marketing purposes.
•  We implement strict access controls and regularly audit our data handling practices to prevent unauthorized sharing of user data. 

By providing your phone number or email, you consent to receiving service-related communications, promotional messages, and appointment reminders. You may opt out of promotional communications at any time by following the unsubscribe link in emails or replying "STOP" to text messages.

We may send you special offers, seasonal discounts, and maintenance reminders. These communications may be tailored based on your service history and preferences. If you wish to opt out, please follow the instructions in the message or contact us directly.

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no data transmission or storage system is 100% secure. By using our services, you acknowledge that we are not responsible for any data breaches or unauthorized access that occurs beyond our control.

We do not sell, rent, or trade your personal information. However, we may share your information with:

• Service Providers: Third parties who assist us in processing payments, managing marketing efforts, or performing subcontracted services.
• Legal Compliance: If required by law or necessary to protect our legal rights.
• Business Transfers: If we undergo a merger, acquisition, or sale, your information may be transferred as part of that transaction.

RenovaMia and its employees, contractors, and affiliates perform services with professionalism and care; however, we are not responsible for:

• Any pre-existing damages or structural issues that worsen during service
• Any damage resulting from unforeseen complications during repairs, renovations, or installations
• The long-term durability of materials supplied by the client
• Injuries occurring on the property after the completion of our work
• Delays in service due to weather, supply shortages, or other uncontrollable factors

By hiring our services, you agree to release RenovaMia from any claims related to damages, delays, or complications arising from our work.

• We perform general home and business repairs but are not responsible for hidden damages or underlying structural issues discovered during the work.
• We do not guarantee results for customer-provided materials.

• We guarantee quality painting services but are not responsible for color variations due to lighting conditions or client selection.
• We are not liable for paint failures due to pre-existing moisture or surface conditions.

• We ensure professional plumbing repairs and installations but are not responsible for unforeseen pipe damage behind walls or underground leaks.
• We do not cover damages caused by aging or faulty plumbing systems beyond our control.

• We follow all safety protocols, but we are not responsible for pre-existing wiring issues or power surges that may occur after installation.
• We do not take responsibility for damages caused by customer-supplied fixtures or materials.

• We use professional-grade equipment and cleaning solutions but are not responsible for pre-existing damage, paint peeling, or discoloration caused by pressure washing.
• Clients must disclose any fragile areas before service begins.

• We follow industry best practices but are not responsible for hidden damages discovered during renovations, such as mold, termites, or foundational issues.
• Any additional repairs required due to unforeseen issues will be quoted separately.

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and improve our marketing efforts. You may adjust your browser settings to refuse cookies, but this may affect certain functionalities of our website.

Under Florida law, you have the right to:

• Request access to the personal information we hold about you
• Request corrections to inaccurate or outdated information
• Opt out of marketing communications at any time

To exercise your rights, please contact us at [Insert Contact Email].

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically.

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

RenovaMia